Policies

At Born in a Barn Boutique, we want to give our customers the most enjoyable shopping experience that will keep them coming back time and time again. That’s why we believe that our store policies should be fair, clear, and transparent. Below you’ll find a list of our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us!

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All sales are final.  No returns or exchanges.

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We stand behind our work. Each piece leaves here in the most perfect condition possible, achieved through quality craftsmanship. We cannot control the circumstances after a piece leaves our shop. We do provide touch up paint with every piece and guarantee all pieces will leave our shop in tip-top shape.  If something happens during transport to your space, we are more than happy to offer advice on how best to fix the piece.

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When your piece is ready for pick-up, we appreciate you coordinating your pick-up within 72 hours with us to avoid any additional storage fees.  If it is not convenient to pick up right away, we understand and will store the for you for an additional $5.00 per day.

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YOUR PRIVACY

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What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect this information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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Can you withdraw your consent?

Yes - If you do not want us to process your data anymore, please contact us at borninabarnboutique1@gmail.com and we will remove you from our list.

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How do we communicate with our members?

We may contact you to notify you regarding your account, to poll your opinions through survey, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Policy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.